Privacy Policy for NYC Luxury Transport LLC
Effective Date: August 30, 2024
Welcome to NYC Luxury Transport LLC, accessible from www.nyluxurylimos.com. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
Legal Entity: NYC Luxury Transport LLC
Business Address: 16 Canterbury Dr, Coram, NY 11727
Phone Number: (631) 948-6315
Email: info@nyluxurylimos.com
1. Information We Collect
We collect various types of information to provide you with the best possible experience when you use our services. This information may include:
- Personal Information: This includes your name, email address, phone number, billing address, and payment details when you make a reservation, contact us, or interact with our services.
- Usage Data: Information about how you interact with our website, such as your IP address, browser type, operating system, pages viewed, access times, and referring URLs.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and provide personalized content.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Services: To process and manage reservations, provide luxury transportation services, and communicate with you about your bookings and our services.
- Customer Support: To respond to your inquiries, provide customer support, and resolve any issues or concerns related to our services.
- Marketing and Promotional Communications: To send you marketing materials, special offers, newsletters, and other information that may interest you. You can opt-out of receiving these communications at any time.
- Operational and Service Improvements: To maintain and improve our website and services, enhance user experience, and ensure the proper functioning of our systems.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, or to respond to subpoenas or other lawful requests for information.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party vendors, contractors, or agents who perform services on our behalf, such as payment processing, marketing, and customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information to government authorities or law enforcement officials if required by law or if we believe such action is necessary to comply with a legal obligation or protect our rights, property, or safety.
4. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and customize content. Cookies are small data files stored on your device that help us recognize you when you return to our website. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features and functionality of our website.
5. Data Retention and Security
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly at info@nyluxurylimos.com.
- Data Deletion: You may request the deletion of your personal information from our records, subject to certain legal exceptions.
- Do Not Track Signals: Our website currently does not respond to “Do Not Track” signals from web browsers. However, you may adjust your browser settings to manage cookie preferences.
7. SMS Communication and Opt-Out Policy
By providing your mobile number, you consent to receive text messages from us regarding your bookings, promotions, and service updates. If you wish to opt-out of receiving SMS communications, you can do so at any time by:
- Replying “STOP” to any SMS you receive from us.
- Contacting us directly at (631) 948-6315 or emailing info@nyluxurylimos.com with your request to opt-out.
Please note that opting out of SMS communications may prevent you from receiving important information regarding your bookings and updates about our services.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe we may have collected information from a child under 13, please contact us at info@nyluxurylimos.com.
9. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the content, privacy practices, or data collection of such sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.
11. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:
NYC Luxury Transport LLC
16 Canterbury Dr, Coram, NY 11727
Phone: (631) 948-6315
Email: info@nyluxurylimos.com
We are committed to addressing your concerns and ensuring the privacy and security of your personal information.